The Immigrant and Employee Rights Hotline for I-9 and E-Verify Violations

Higher is seeing an increase in offices reporting issues with new employers being extra cautious about verifying a new hire’s employment authorization. When establishing a relationship with a new employer, it is best for employment staff to accompany their clients and act as a hiring guide for both parties. It is essential to know that a client has the right to present any combination of documents listed on form I-9 and that it is illegal for an employer to solicit documents from clients beyond I-9 requirements.

If you or your clients are having trouble with the onboarding process due to documentation issues, you can contact the Immigrant and Employee Rights (IER) Section of the U.S. Department of Justice, Civil Rights Division. This agency enforces the antidiscrimination provision of the Immigration and Nationality Act.

Immigration and Nationality Act

This federal law prohibits:

  • discrimination due to citizenship status or national origin in
    • hiring,
    • firing,
    • or recruitment;
  • unfair documentary practices during the
    • employment eligibility verification,
    • Form I-9
    • and E-Verify;
  • and retaliation or intimidation

In job readiness training, be sure to provide clients with the IER worker hotline (1-800-255-7688) and encourage self-reporting outside of resettlement services, when necessary. The hotline provides interpretation services upon request.

Want to practice your knowledge of I-9? The Employee Rights Interactive Quiz is great for staff and job readiness training!

For further questions surrounding worker’s rights, see Higher’s blog post on Worker’s Rights Review.

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  1. Lot of clients are also hesitant to complete the 19 form that amazon and others are forcing them to do- they keep saying it’s background check form.

    • Katie Jipson says:

      Hi Amina,

      Can you explain what the 19 form is? If you ever have questions regarding hiring forms, feel free to use the IER hotline to find out more information!

      Take Care,

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