How to Stay Organized as a Job Developer

  1. Make lists. Start each day by prioritizing a list of tasks that need to be completed. This can assist you in identifying what is urgent and what is not. When emergencies do come up (as they often do) and you drop tasks to deal with it, knowing what other responsibilities must get done today versus what you can finish tomorrow can keep stress levels down.

  1. Use a planner. A paper planner or one on a device or computer can help track appointments and tasks. Keeping appointments with employers and clients is crucial to success. Not attending a scheduled appointment is a good way not to impress a potential employer.


  1. Schedule basic tasks. Scheduling time in your day for activities like case noting, returning phone calls and emails, and travel can prevent projects or daily tasks from overwhelming you. Look ahead at deadlines and add reminders in your planner to stay prepared. If setting aside time each day is not possible, try using a “theme” for different days of the week. For example, designating Fridays as case note days and Mondays as staff meeting days increases consideration for the theme selected for that day. While scheduling tasks, remember a 30-minute lunch break can provide relief, recharge your mind and lead to a fresh perspective on tasks for the day. Taking care of yourself is crucial to staying organized and assisting refugees. Stop eating at your desk while responding to emails or eating a granola bar on the way to pick up clients for an interview! Take the 30 minutes (or even 15!) to focus on yourself, eat, and maintain your mental health. Even if you have to schedule a break in your day, you will thank yourself later.


  1. Extra Documents. Keep copies of documents on hand that you need every time you meet with prospective employers or current employers. These could include outreach materials, a flyer on the benefits of hiring refugees and business cards. Having extra copies of documents in your bag or car will help you to be prepared for those days when you aren’t.


  1. Use Technology. Check out Higher’s previous post on 4 (Free) Productivity Tools for the Busy Job Developer for some technology that can save time and help you organize. As applications for devices change frequently, we selected four additional applications that may interest job developers:
  • Mileage IQ can track your mileage on a monthly basis.
  • TinyScan can help you scan (take a picture) of a document, save as a PDF, and share via email, all from your cell phone.
  • Dropbox and Google Drive are two other tools that make creating, editing and sharing documents simpler but keep in mind client confidentiality and privacy when using them.


  1. At the end of the day, clear your desk. A clean or organized office can clear your mind, looks good, and can support you to focus on the important tasks of the day. You can do this by sorting piles, putting documents away in file folders, or placing items into your shred box under your desk (get one if you already don’t have one). While you are cataloging files, remember to make note of any outstanding tasks or create an “urgent” stack of documents.

Starting to get organized can be the hardest part and while every day brings a new challenge to tackle, as job developers, using strategies like these to become and stay organized will reduce stress and benefit clients.

What are some ways you stay organized? Share your tips with us at

Please follow and like us:

Jobs for the Future Seeks Session Proposals

Jobs for the Future is accepting proposals for its biannual national summit, Horizons 2018: A Vision for Economic Advancement, is June 13-14, 2018 in New Orleans, LA. Jobs for the Future’s mission is that all lower-income young people and workers have the skills and credentials needed to succeed in our economy.

Proposals should be in one of the following topics to represent refugee employment successes and challenges at the summit in June:

  • The Equity Imperative: Sessions will examine persistent disparities in outcomes for groups that our education and workforce systems are currently leaving behind. Presenters will elevate strategies that provide more equitable opportunities for workers to gain the skills, credentials, and experiences to meet employer needs and their potential.
  • Skills for the Future: Sessions will explore innovative approaches to build and assess these skills, including competency-based education to accelerate learning, and strategies for creating stronger, more agile feedback loops between employers and educators about skill needs. Presenters will highlight promising solutions for ensuring that youth and adults complete high school and postsecondary programs of high value to regional economies.
  • Solutions at Work: Presenters will showcase proven innovations and breakthrough ideas that foster more powerful practice, successful programs, and improved systems.

The deadline for proposal submissions is Dec. 31, 2017. You can read more about the conference and download the session proposal application here.

Written by Carrie Thiele.

Please follow and like us:

Reminder: Register for Tomorrow’s Webinar – Financial Literacy: How to Teach the Basics

money backgroundFinancial Literacy: How to Teach the Basics

Wednesday, December 7, 2016

2:00 – 3:15pm EST

This webinar will explore basic financial literacy topics to cover with clients to build a strong foundation for economic self-sufficiency. Presenters will highlight a variety of free financial literacy resources and will provide examples of community partnerships that can be replicated. Financial literacy curricula, job readiness activities and training tips will be shared throughout the training. 

Register here

Please follow and like us:

Free Professional Development Opportunity Next Tuesday, 11/29


Who: The WES Global Talent Bridge Team

What: Webinar – What Employers Want in a Job Applicant

When: Tuesday, November 29, 2016, 2:00-3:00 p.m. EST

Why: You’ll hear from employers who will:

  • Share the do’s and don’ts of applying for a job
  • Provide advice on structuring your resume
  • Highlight useful interview skills
  • Offer ways to grow at your current job

How: Register by clicking here

Please follow and like us:

Guiding and Facilitating Learning – Infographic

All of us are responsible for guiding and facilitating learning in some way.  You might be teaching soft skills to clients in the job readiness classroom or showing the new intern how to book a conference room.  Although this infographic contains tips and suggestions for use in the classroom setting, the first few lines can apply to the informal learning that happens between coworkers every day.



Please follow and like us:

Upcoming Learning Opportunities

Friday, October 7, 2016 – American Institute for Contemporary German Studies (AICGS) Conference

What: This Friday, the American Institute for Contemporary German Studies (AICGS) will hold their second conference, Integrating Migrants into the Workforce.  Bringing together nonprofit, educational, corporate, and federal and local government actors from the United States and Germany, this conference will highlight both countries’ strengths of educating the workforce (Germany) and integrating newcomers into society (United States). To learn more about this event, visit the AICGS website.

Where: Washington, DC

When: Friday, October 7, 2016 from 8:30 am – 2:30 pm (EST)

How: Register to attend here.

Wednesday, October 12, 2016 – Free Webinar: Job-Ready, Set, Go! Connecting Immigrant and Refugee Youth to Employment

What: Cities of Migration is hosting a free webinar to explore enterprising ideas from Stockholm and Paris that are connecting talented young people to jobs while helping businesses tap the diversity advantage.

Where: Online – learn more about this event here.

When: Wednesday, October 12, 2016 at 10 am (EST)

How: Register to attend here.

Please follow and like us:

Free Higher Webinar: Job Development Strategies for Syrian Clients

6.30 webinarPlease join us Thursday, June 30th at 3:30 pm EST for a free webinar, Job Development Strategies for Syrian Clients.

Learn about emerging job development strategies that have been effective for Syrian clients.  Hear how your peers provide employment services that are client-centered and results-oriented.

Panelists will discuss unique barriers to employment faced by Syrian clients, as well as the unique skills they bring with them to the U.S.  Whether it’s your first day or you’re a seasoned job developer, you won’t want to miss this opportunity!

Register for the webinar here.

Please follow and like us:

New Resource for Supervisors

what about us infoLearning from 120 peers was one of the highlights of our Second Annual Refugee Employment Workshop. We have been working hard to turn everything we learned into resources you can use.

Download the first of five resource sheets from “speed dating”, where all attendees split into small groups and spent 10 minutes discussing each of five topics.

What About Us captures your solutions for time management, professional development and staff supervision.

We hope that both new and seasoned managers can find something useful in this resource. We were surprised to see that staff actually want more meetings!

Another item that showed up several times in the notes was the desire for professional development. We can help with this. Through Higher’s Online Learning Institute, we offer several free eLearning modules that you can offer to your staff as professional development opportunities.  Consider discussing them in a staff meeting after your team has completed a course.  Employability Assessment or Case Notes are great ones to start.

We have several other resources in the works, so be sure to check back often.  As always, please let us know your ideas for other resources to make your jobs easier.


Please follow and like us:

Job Upgrade Strategies for Employment Professionals

ladderRecent advice from about career advancement strategies in a small organization with little room for promotion resonated for me.  We think about job upgrades for clients every day, but what about us?

In the relatively small refugee resettlement network where we all work with limited resources, it’s often hard to advance without having to consider leaving the work you’re passionate about, the agencies you know make a difference and the communities where you have strong connections.

When I reflect on successful career paths I see in our network, they all have changing employers and/or geographic locations in common. That can also mean overseas experience, working with refugees in camps, urban environments or resettlement processing centers.

How can you build skills to achieve career advancement for yourself, until you’re ready to make a big move?

Build your Educational Credentials

For example, hrbartender says “look for opportunities to learn something new. Your community partners can help you with that.  Here are two examples:

  1.  Human service agencies often required Continuing Education Units (CEUs) for social workers to maintain their professional credentials. Consider how to access courses offered through the agencies you already collaborate with for client referrals.  Ask your social worker colleagues about training resources made available to members of the National Association of Social Work (NASW).
  2. HR professionals are all about training and you have lots of those in your job development contacts, right? Ask them for advice. Or, find contact information for the local chapter of the Society for Human Resource Management (SHRM).

Read hrbartender’s post for more smart suggestions for continuing to grow professionally without switching jobs (or while building your skills for the next career move).

Please follow and like us:

May 4-6, 2015: NAWDP 2015 Annual Conference

NAWDP 2015 Annual Conference

May 4-6, 2015  Las Vegas, Nevada

Over 900 workforce professionals from across the nation are expected including: One-Stop Center/AJC Staff, Job Developers, Re-Entry Specialist, Youth Build Grantees, Community College Representatives, Job Corps Professionals, Senior Community and Employment Service Providers, Business and Employer Representatives, WIB Executive Directors, Career and Guidance Counselors, Juvenile Justice Specialists, Educators and Trainers.

Click here to learn more about this event.

Please follow and like us: