We’ve heard a lot of you express anxiety about what the Affordable Coverage Act (ACA), also known as ObamaCare, will mean for refugees and how to adjust the information and services you offer accordingly.
Addressing family wellness is a huge part of what case managers do for our clients. Employment professionals need to be aware of those issues and how to address them as barriers to employment. Most clients no longer receive intensive post-arrival case management by the time their eight month Medicaid eligibility expires and they are eligible for employer-provided health insurance benefits.
No matter how much you explain and help clients navigate our complex system, it remains bewildering. Even if ACA offers improved coverage for our clients, learning about it and then helping refugees understand and access those benefits seems overwhelming.
The Office of Refugee Resettlement (ORR) and technical assistance provider RefugeeHealth Technical Assistance Center (RHTAC) have already thought about that. Resources – including translated materials in several refugee languages – are already available to help you understand and navigate the new system, with more to come. These great resources will help ease the stress now. We’ll point you to additional resources and provide more information as it becomes available.
Office of Refugee Resettlement (ORR) provides an overview of ACA, what it means for refugees and links to other related sites. They also provide a downloadable Fact Sheet that will be useful when advocating for healthcare access rights (i.e. interpretation) with medical service providers or other agencies.
RefugeeHealth Technical Assistance Center (RHTAC) provides a straightforward explanation of ACA and its implications for refugee health care access. At this site, you can also find downloadable Fact Sheets translated into Arabic, Burmese and Nepali.
Health Insurance Marketplace , the official government site to access ACA benefits, packs alot of information into their site. The page I found most helpful offers resources in several languages, including Spanish, Arabic, Vietnamese and Russian. A brief downloadable statement of the right to get information about ACA in your native language includes the 1-800 number to call for language access. The statement is translated into several languages, including Amharic, Arabic, French, Hindi and Persian.