Overview: What We Learned in Seattle

Seattle Whole GroupHigher’s Refugee Employment Workshop (March 3-4, 2014) was a huge success.  55 attendees from 7 states spent two days learning from each other.

Our partner on the ground in Seattle was World Relief’s Seattle office.  We thank them for contributing their energy, contacts and expertise to make the event happen on a very grassroots budget.

Look for a series of posts over the next couple of weeks sharing highlights and key takeaways.

Here’s a summary of the key topics we covered at the workshop.

Refugee employment involves a lot of different skills and working with two very different audiences:  Clients and Employers.  With Higher’s new eLearning modules as the foundation, the workshop focused on both of those directions with the following session highlights:

Working with Clients

  • Employability Assessments
  • Identifying and Handling Resistance
  • Managing Client Expectations
  • Working with Congolese

Working with Employers

  • Communicating with Employers:  Initial Contact
  • Deepening Employer Communication
  • Social Enterprise Success Stories
  • Employer-led Councils and Interagency Collaboration


Leave a Comment