Heads in Beds, a recent memoir by Jacob Tomsky gives an insiders view of what it’s like to work in a hotel.
Some of the terms he uses – like “heart of the house” are probably famliar to many of you already.
Other tricks and experiences may not be as familiar, but there’s lots to help you understand what refugees who work in hotels could learn and experience. It’s an entertaining glimpse into the cynical side of the hospitality industry.
(Every Friday we highlight one entertainment option related to our clients or some aspect of our work to help you celebrate the weekend and possibly recommend to employers and other community supporters in the following week.)