Cultural Orientation Resource Exchange (CORE) has developed a series of certification courses[i] to support refugee resettlement staff and volunteers who cover cultural orientation (CO) topics in their day-to-day roles. While lessons have a CO focus, several courses contain information and concepts helpful to employment volunteers and staff. Each self-paced lesson, which can be completed in approximately 20-30 minutes, covers key concepts through an interactive audiovisual interface, and includes links to online resources for further reading. Here are three ways your employment team can benefit from this free resource:
- Volunteer Training: Incoming volunteers can gain an overview of the refugee resettlement process in the first CORE lesson. The Refugee Resettlement Journey covers topics such as the differences between refugee and asylee status, durable solutions to address the needs of refugees, and the vetting process. Understanding the basics of refugee resettlement is crucial for volunteers working with clients on job readiness and job placement, and with potential employers of refugees.
- Working with Interpreters: Staff working with interpreters on a regular basis to complete employment plans, teach job readiness class, or foster conversations between employers and clients should consider the Working Effectively with Interpreters lesson. Concepts – such as why family members should not be used as interpreters, ensuring cultural sensitivity, and the importance of meeting with your interpreter ahead of time – promote more effective, respectful communication with clients.
- Job Readiness Facilitation: The first of several adult learning strategy courses is now available. Knowles’ Six Principles covers unique characteristics of adult learners, such as being internally motivated and self-directed. This lesson includes “expert insights” from seasoned adult education trainers. The next course will cover the difference between teacher-centered and student-centered approaches.
You can register to access the courses here and sign up here for the CORE newsletter to stay up to date on future certification course offerings as they are available. You can also check out the CORENAV resources for refugee self-learning on a variety of topics, including employment.
Written by Carrie Thiele.
These resources[i] were developed under an agreement financed by the Bureau of Population, Refugees, and Migration, United States Department of State, but do not necessarily represent the policy of that agency and should not assume endorsement by the Federal Government.