Reminder: Register for Tomorrow’s Webinar – Financial Literacy: How to Teach the Basics

money backgroundFinancial Literacy: How to Teach the Basics

Wednesday, December 7, 2016

2:00 – 3:15pm EST

This webinar will explore basic financial literacy topics to cover with clients to build a strong foundation for economic self-sufficiency. Presenters will highlight a variety of free financial literacy resources and will provide examples of community partnerships that can be replicated. Financial literacy curricula, job readiness activities and training tips will be shared throughout the training. 

Register here

Reminder: Register for the Financial Literacy: How to Teach the Basics Webinar

 Financial Literacy: How to Teach the Basicsmoney background

Wednesday, December 7, 2016

2:00 – 3:15pm EST

This webinar will explore basic financial literacy topics to cover with clients to build a strong foundation for economic self-sufficiency. Presenters will highlight a variety of free financial literacy resources and will provide examples of community partnerships that can be replicated. Financial literacy curricula, job readiness activities and training tips will be shared throughout the training. 

Register here

December 7, 2016 – Higher Financial Literacy Webinar

Financial Literacy: How to Teach the Basicsmoney background

Wednesday, December 7, 2016

2:00 – 3:15pm EST

This webinar will explore basic financial literacy topics to cover with clients to build a strong foundation for economic self-sufficiency. Presenters
will highlight a variety of free financial literacy resources and will provide examples of community partnerships that can be replicated. Financial literacy curricula, job readiness activities and training tips will be shared throughout the training.

Register here

Job Readiness Activities for Adult Learners

Last week in Denver, attendees in the job readiness session participated in an activity to list the tools, resources and activities they currently use with clients.  Here’s the combined list.  If possible, a link to a version of the activity is included.  If you have a different version of any activity, or you have any resources to add, please contact us so we can update the list!

Interview Practice

Mock Interviews

Record Clients & Play Back for Client

Practice Interview Questions

Interactive Activities

Job Readiness Bingo

Body Language Activities

Flash Card Bowling

Welcome Circle: Begin Class by Asking Everyone Name, Origin, Languages and their First Job

First Day: Classroom Expectations – Importance of Classroom Success

Incorporating Certificates after Job Day Trainings

Resume Jeopardy

Skills

Identifying Skills that Refugees Have – Physical vs. Personal Skills

Explain How to Transfer Skills

Look at Job Listing Examples and ask, “Do you have the skills?”

Presentations

Picture Heavy PowerPoint

Visual Resources

Pictures

Describe Career Dreams Using Pictures

Videos

Videos to show the Work Done at Different Jobs

Quality Control Video – Quality, Quantity

Cards

Realia – Safety Gear

Higher Resources

Higher Advantage Modules

U.S. Job Cycle Visual (page 2)

Guided Practice

Mock Hotel Environment – Practice

Dishwasher Training at Location

Time Clock Practice

Time Clock for Attendance

Production Line Simulation

6-Day Training Spurts (short-term)

Applications & Resumes

Resume Preparation

Filling out Applications

Applications Planted at Businesses

In Class Resume Building (Skeleton Version)

Practice Application

Job Search

How to Find Jobs

Digital Literacy

Computer Lab

Mobile Computer Labs

Group Discussions

Small Group Discussion about Hygiene & Dress

Small Groups – Have clients create their own business & say what skills are needed for job

Specific Training Topics

Safety Classes: Use signs with Pictures, explain what signs mean. Explain the importance of reporting issues

Lessons on Trauma and the Impact of Trauma

Workplace Culture (i.e. handshakes & other non-verbal communication)

Job Security/Responsibility to Communicate with Supervisors (2 weeks notice)

Coworker relationships, manners, mannerisms

Hygiene, Grooming

Transportation – Teaching bus lines

English Instruction

Translated Materials

Mandatory ESL

Teach Job-Appropriate Vocabulary

Community Partnerships

Clothing Donations as Incentives

Local Library Partnerships

Adding Social Enterprises into your Curriculum

Financial Literacy

I-9 & W-2 (Tax & Pay)

Explain Payroll, Direct Deposit and Tax Forms

Assist with Opening Bank Account

Translators/Interpreters

Record Videos of Interpreters

Assessments

Go Over Pre-Employment Assessment (Reading Comprehension)

Mock Interview/Application Process as Assessment

Other

Self-Reflection

Tour at Companies

CORE

Childcare (Paid Employees)

One-on-One Pre-Employment Counseling

Wish List

More Tactile Activities

Child Care Resources – Toys for Kids

Notes

Factoring in Trauma when making Job Placements

Meat Packing isn’t good for People with Trauma

Higher’s December Webinars

Financial Literacy: How to Teach the Basics

Wednesday, December 7, 2016

2:00 – 3:15pm EST

Financial literacy is an essential component of economic self sufficiency. This webinar will explore what topics are most important and will feature resources designed to be used as job readiness activities. Panelists will share financial literacy initiatives and examples of community partnerships that can be replicated. Financial literacy curriculums will be highlighted throughout the training.  

Register here


Collaborating with Mainstream Workforce Development and Taking Advantage of WIOA-funded Training Opportunities

Thursday, December 15, 2016

2:00 – 3:30pm EST

Higher has made a concerted effort over the past couple years to educate our network about the Workforce Innovation and Opportunities Act (WIOA) and has highlighted mainstream workforce development resources and collaboration case studies on our blog. In this webinar, Higher will continue building our network’s awareness of WIOA-related opportunities by highlighting specific career pathways opportunities within the mainstream workforce system that have potential to help refugees move beyond “survival jobs.” Speakers are still being confirmed, but Higher is hoping that this webinar will feature both government WIOA experts, as well as refugee field staff that have successfully collaborated with the mainstream system.

Register here

How to Gain the Attention of Learners – Video & Infographic

One of today’s sessions in Denver is titled “Job Readiness Activities for Adult Learners“. The session is designed around the LIRS eLearning module, Adult Learning Principles, and focuses on seven steps to ensure learning, beginning with gaining the attention of learners. 

The session will begin with “The Balloon Game”, a fun activity that is easy to connect to the competitive nature of the U.S. job market. The short video below (an excerpt from Adult Learning Principles) explains how to conduct the activity.

 

Next week, we’ll share a list of tools, activities and resources that are effective in job readiness classrooms across the country. In the meantime, the below infographic has tips for gaining the attention of your audience so they are motivated and ready to learn, whatever comes next.

Please contact us for access to Adult Learning Principles in Higher’s Online Learning Institute

gagne1

Soft Skills: A Fundamental in Our Work

We think a lot about skills and what employers are looking for in new hires.  Even though this data was published by the Confederation of British Industry, it closely mirrors what we experience in our job development efforts with employers and job readiness preparation with clients.  Take a quick look at this graphic to remind yourself of the importance of “soft skills” and characteristics over specific technical skills and experience.

education-skills-infographic-02

 

 

 

 

 

 

 

 

 

Want to spend more time thinking about soft skills and how to help clients understand why they are valuable and how to convey that value to employers?  Check out Higher’s eLearning course How to Answer Behavioral Interview Questions. Also, review these three previous Higher blog posts:

Religious Observance and Employment: Work Schedules

coexistComplete schedule flexibility is a very common requirement for both full and part time entry level jobs. Adding schedule conflicts for any reason, no matter how legitimate and important, makes our clients less competitive in the job market.

This post focuses on practical solutions and talking points in line with the reality of starter jobs, early employment and rapid self sufficiency. There are many legal and civil rights issues surrounding religious freedom and workplace accommodation of religious observance in the workplace.  You can read more about them in this guide from the Anti-Defamation League.

The Employer Perspective

Work schedules change from week to week depending on workload, time off requests and emergencies. Managers schedule carefully.  Absences or tardiness make their jobs harder.  Other team members pay the price in schedule changes and increased workloads. When hiring, employers often decide to hire a candidate who can be completely flexible to work any schedule as necessary.

Many starter jobs are customer service positions that need to be done during busy times for the employer. The majority of customers in the U.S. are able to shop on weekends. That’s when many hospitality and retail businesses are busiest. Most employers that are open on Saturdays and Sundays cannot guarantee regularly scheduled weekend days off to any employee.

The Reality for Most U.S. Workers

Weekends are when many religious observances happen for a variety of faiths.  The reality is that, often in their first job, no U.S. worker can expect to have regularly-scheduled days off on weekends. It would be irresponsible not to explain this fact very carefully to all clients who would strongly prefer to have weekends off for religious reasons. Doing so can also help clients avoid feelings of discrimination and protect valuable employer partnerships by screening out clients for whom the job might not be the best fit.

Talking Points for a Difficult Client Conversation

Explaining U.S. workplace expectations and cultural assumptions about religious observance is an aspect of helping clients adjust their expectations. Here are some additional talking points you can use when discussing religious observance and work schedules with clients:

  • In the US Workforce, seniority is often the best long term solution. Over time, employees are able to secure work schedules that better meet their needs. This point also reinforces the importance of sticking to a job rather than quitting too soon or hopping from job to job.
  • Over time, as clients acquire more US workforce experience, they may be able to secure a job upgrade that can offer the schedule flexibility they require.  The “best” job isn’t always the one that pays the most. We can help clients understand the factors they need to consider when deciding what is the best job for them.
  • Another solution, depending on employer policies, would be to discuss a trade with other employees who would prefer to have a different weekend day off for their own religious observance.  This solution will be more likely after a few months to demonstrate the value the client contributes in the workplace and the benefits of partnership with your agency. 

How Three Refugee Families Decided to Handle Religious Observance

Here are three quick examples of the different decisions three very observant refugee families made about working on weekends.

1.  The head of a large Muslim family felt that he had no choice but to accept a hotel housekeeping job that offered very little initial schedule flexibility. He stuck with the job and after only five months, he was able to secure a better work schedule that allowed him to work a split shift every Friday so he could attend mosque.

2.  A Christian family chose part time work at a business that was closed on Sunday. That meant that both the husband and wife had to work to earn enough money to meet their basic expenses, but were both able to attend church services regularly.

3.  A very large Seventh Day Adventist family stated from the beginning that their priority was their children’s education. So, despite the conflict with their wish to observe a Saturday day of rest, both parents took the first available job. Now, after six years in the U.S., they own their own home and all four of their children are enrolled in or have completed higher education.

The U-Curve of Cultural Adjustment

The initial resettlement period is action packed for refugees and employment service providers.  Everything is new.  Much of it is exciting and scary. Multiply that experience by however many clients you resettled this month and it’s easy to forget the typical emotional journey of anyone who experiences life in a different culture.

This 2011 resource from the Cultural Orientation Resource Exchange (CORE) is a quick reminder of a less tangible part of the new arrival experience.  When clients express unrealistic expectations, don’t show up for interview practice or don’t seem fully engaged in their own job search, their experience of cultural adjustment might be part of the reason.

ucurve-of-cultural-adjustment

5 Reasons Taxes are Awesome

income-taxes-101Ok, that was a stretch – taxes are pretty far from awesome.  That’s why we’re excited to announce that our newest module, Income Taxes 101, is available to support you and your clients this tax season.

Here are five reasons to check out the Income Taxes 101 Module in Higher’s Online Learning Institute:

  1. Clients ask about Taxes.

    During our employment orientation clients are always asking about tax deductions and refund amount details. I like the visual part of it, clients can understand better when photos or clip arts are shown.  -Kawa Hawari, Lutheran Social Services of North Dakota 

    Income Taxes 101 covers tax deductions, refunds, and so much more.

  2. It’s a Visual Resource.

    It makes sense, it will be so helpful as a job readiness workshop. It’s really great to show, I believe that clients will have more understanding about income tax and how to file it. – Dajana Doutlik, World Relief Tri-Cities

    Income Taxes 101 was designed as a visual resource to make taxes a little less boring.  The module explains what income tax is, why we pay income taxes, how to file income taxes, and where to get help.

  3. It’s Official.

    I like this new taxes module. It’s clear and understandable, even using the official tax language in easy-to-understand ways. Nice. -Daniel Broucek, Transition Job Coach – Richland County

    Tax terminology is complex, so it was a challenge to simplify the language for this module. Glad we spent a lot of time on this, because the result is an effective job readiness resource that can benefit clients for years to come. 

  4. Client-Friendly and Service Provider-Approved.

    I just completed the Income Taxes 101 module. I thought it had a lot of helpful content in it and I can definitely see it being useful when working with clients. -Kiera McCarthy, Employment Specialist, IRC Baltimore

    Be sure to check out the companion resources for blank tax forms as well as suggestions for using this module with clients.

  5. It’s versatile.

    I just watched the Income Taxes 101 course – it is awesome! I can’t wait to share it with clients. I think it could also be useful for young adults who were born in America but just starting to work. I am pretty sure that I will use it in my ESL class before tax season. I know it will be helpful. Thank you so much for including those websites at the end.  It is really great! –Jessica Ploen, Employment Training Specialist at Lutheran Family Services Nebraska

    Feel free to use this resource with any clients you serve!

    Do you have any resources that you find helpful during tax season?  Please contact us to share what works for you and your clients.  We’ll compile a list of tax resources and share with the network before tax season.