August Webinars with E-Verify

everifyU.S. Citizenship and Information Service (USCIS) regularly offers free webinars for clients and employers about completing I-9 forms and other questions related to E-Verify. Some are in Spanish.

Check out the August Schedule here. Many of us can “verify” the value in attending.

Think you already know how this all works?  Click here to take a 5 question quiz. It’s quick and fun.  Your results might surprise you.  Mine did.

Please follow and like us:

3 Job Retention Strategies

heart job

Well, at least “want to keep”, but there’s no easy symbol for that.

A recent article from The Guardian points out three simple behaviors for new hires to be sure they keep their jobs beyond the standard three month probation period.

Consider providing this article to highly skilled clients with strong enough English.  Doing so will reinforce an important concept while acknowledging their advanced skill set with something extra that other clients aren’t receiving.

Please follow and like us:

A Training Tool for Stronger Job Retention

Asking Questions

Being comfortable asking questions is a critical skill for our clients to develop for lots of reasons.  Job retention is one of the most important.

Consider using this quote to frame a discussion about several US cultural assumptions and workplace values that most clients won’t understand if we don’t explain.

In the US, typical new hire training is less formal and more learner-centered than many clients expect.  In our culture, new employees are expected to ask questions that guide their own learning, especially during the first few months on the job.   Some of the related workplace concepts you could explain include SELF MOTIVATED, LEARNER-CENTERED and INITIATIVE.

Our clients are bombarded with so much information as they begin their lives in the US.  The best way to help them learn and internalize the most important concepts is by giving them the information more than once and in more than one setting.

Think about how you can build their ability to ask questions in intake, job readiness class and one-on-one coaching sessions.  Model behaviors yourself.  Help them relate new information to what they already know.  Provide opportunities to practice.  Describe in detail what clients can expect when they start a new job.


Please follow and like us:

Response to a Reader About Retention Rate Statistics

Matt Gruel PhotoA post on October 9 provided a list of questions to help you generate new employer ideas, including this one:

 “What are unemployment and retention rates in key industries in your area?”

Matt Gruel, Employment Coordinator with World Relief Tri Cities in Richland, WA (pictured at left) is the first reader to ask a question about a blog post.  Matt asked,

 “How do I go about finding out the unemployment and (especially) retention rates in key industries in my area?  I’m hesitant to ask one of my employers directly since I think it’s something they wouldn’t want outsiders to know.”

Here are answers from a number of sources:

Employer Advice

First, we checked with a few employers who have hired refugees and partnered with refugee employment programs.   Erica Wolff, Director of Human Resources, Training, Safety & Security at the Intercontinental Stephen F. Austin hotel says,

 “I don’t think it is a problem at all to ask for turnover information if it is used as a measuring tool for placement services.” 

Other employers agree and add that this is very common information to track for management purposes.  If an employer has dedicated HR staff, they are most likely to have the information.  It might be broken out by a few key positions or by hourly/salaried staff.   Even if specific figures are unavailable, asking an employer directly might yield other valuable information or other sources for the data.

Higher’s Webinar Archive

In May 2013, we hosted a webinar about how to use statistics and data in job development.  It includes specific instructions for using Occupational Employment Statistics to target growth industries.  You can review slides on our website.

Where Else to Look for Information:

  • Bureau of Labor Statistics Job Opening and Labor Turnover Survey.
  • Trade associations or other industry groups.  (e.g. Hotel HR Associations, Unions, Chambers of Commerce)
  • County, City and State Government.  (e.g. Workforce Development Offices, Research and Planning Departments, Business Support Units trying to attract industry and investment)
  • Business Journals and Newspapers.

It’s great to get proof that Higher’s blog is being read.  We want to avoid spouting advice that isn’t useful, just for the sake of making a blog post.  So, thanks, Matt, for reading and for keeping us honest.


Please follow and like us: