On-going changes and growth in U.S. refugee resettlement makes effective supervision even more important. Anticipated increases in Matching Grant slots and the annual arrival ceiling seem likely to create opportunities for career advancement.
A recent article from Boyer Management Group offers 7 basics to keep in mind if you are – or hope to become – a supervisor. They are equally helpful to know for those who receive supervision.
One of the most helpful aspects of the article is a focus on supervisors promoted from within the team they will be managing.
Here are key takeaways from the article:
Your staff won’t trust you if you don’t trust them. Your former colleagues are also learning how you fit into a new role on the team. Create a safe space for everyone to develop mutual confidence and respect.
Don’t assume you know all the answers because you did your former job well.
Listen to your team. Ask them for input. Don’t expect everyone to do exactly the same things you did. Don’t start by declaring what you will change before gathering ideas and information.
Here’s additional advice for new supervisors from 120 of your peers so you have even more expert input to consider.
Establish clear objectives and expectations and avoid micro-management.
This doesn’t mean that you stop paying attention. It does mean that you let go of some of the details. A recent article in the Harvard Business Review provides simple, detailed descriptions of micro-management.
Footnote: The three images in this post are from Dilbert, an American comic strip by Scott Adams. The strip is known for its satirical office humor about a white-collar, micromanaged office.