5 Creative Ways to Help Clients Master Job Interview Skills

It’s easy to get bored with a topic you repeat so many times, like teaching newly arriving refugees about interview skills for the U.S. workplace.  However, it is an important topic for every client and there’s always room to improve (this applies to everyone, not just refugees).  Clients get bored with it too.  Here are some ideas you can consider to keep it fresh.

  1. Engage Volunteers:  You might not always be able to spend the time that’s needed on individual interview practice with each client.  Interview practice is a fun and stand-alone task that is perfect for volunteers.
    1. Add Quick Practice Into Job Readiness Class:  As basic interview concepts are being presented, include a few rounds of individual practice.  Have everyone stand up one by one, shake hands with you and introduce themselves.  You can take the same approach to answering and asking common interview questions.  For example, begin every client meeting with a handshake and greeting.
    2. Deepen Relationships with Key Employers:  Offer employer contacts the chance to get more involved.  Schedule a convenient time for employers and clients to conduct a few mock interviews.  Employers often express how much they enjoy these kinds of experiences.  And engaging them more will strengthen the relationship for future hires. Clients will benefit, too!
    3. Assign “Homework” for the Next Scheduled Appointment:  Sometimes clients need more time to think of answers or feel ready to express their thoughts in English.  Give them specific interview questions and encourage them to practice their answers before the next appointment.  This also helps encourage individual responsibility for their own successful job search.
    4. Rethink On-line Screening Questionnaires:  Wait a second – don’t tune out.  Everyone hates them, but screening questionnaires (like at Walmart and Office Depot) can be good sources of questions you can use in interview practice. In fact, they are really the same as an on-line job interview and are becoming increasingly common in today’s job market.   If a client aspires to a customer service job and can’t navigate an online screening questionnaire, they might not be ready for that kind of job.
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