3 New Ways to Improve Non-Verbal Interview Skills

No matter how well you prepare clients for a job interview, the wrong body language can cost them the job. Non-verbal interview behavior is even more important for our clients who are improving their English language skills while succeeding in their first jobs in the U.S.

This video from Business Insider could be helpful in a job readiness class or job club for higher skilled clients.  The accompanying article includes do’s and don’ts like showing the palm of your hands (do) and tapping your fingers (don’t).

Learning to interpret U.S. non-verbal signals can improve refugee comprehension and ability to communicate to employers.  Did you know that everyone displays seven micro-expressions that reveal true feelings?  Before you can adjust your facial expressions to match what you say, micro-expressions reveal what you really think. Learn more from an article in theguardian.com.

And, don’t forget about Higher’s latest eLearning course:  Interview Behavior Videos.  For a limited time, click here to watch good and bad interviews that include several examples of micro-expressions.


  1. Kendra DiPaola says:

    Thanks for bringing attention to the nonverbal. Here are some other great resources:

    For everyone: Any of Amy Cuddy’s talks: http://www.bing.com/videos/search?q=youtube+amy+cuddy+ted+talk&view=detail&mid=586E6DB114506CCF5D1D586E6DB114506CCF5D1D&FORM=VIRE or her book, “Presence: Bringing Your Boldest Self to Your Biggest Challenges.”

    For service providers: Doug Silsbee’s books, “Presence-based Coaching” and the “Mindful Coach,” his blog, and his coach training program.

    The area of somatics (the body in its entirety) has a lot to offer refugees and those who serve them because its practices can heal, stabilize, and help people grow and they don’t rely on language. I use my somatic coach training for myself and my clients in providing employment services and ESL instruction. Students respond positively because the practices make them feel better or more confident.

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